Privacy Policy
Effective Date: 14 September 2026
Welcome to Nagan Dairy. We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing dairy products through our online store.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect the following information when you use our website:
- Name, mobile number, email address, and delivery address.
- Billing and shipping details required to process your order.
- Order history, product preferences, and transaction-related information.
- Website usage information, such as device details, IP address, and browsing activity, where collected through cookies or similar technologies.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm purchases and provide order updates.
- Respond to enquiries, complaints, and customer support requests.
- Improve our products, website, and shopping experience.
- Send promotional messages where permitted by applicable law and with any required consent.
- Prevent fraud, protect website security, and comply with legal obligations.
3. Payment Information
Payments may be processed through third-party payment providers. We do not intend to store complete card details on our own systems. Payment information is handled according to the applicable provider's privacy and security practices.
4. Cookies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
5. Sharing of Information
We may share relevant information with trusted service providers, such as delivery partners, payment processors, website hosting providers, and customer support services, when necessary to operate our business. We do not sell your personal information to third parties.
Information may also be disclosed where required by law, legal proceedings, or to protect the rights and security of Nagan Dairy, our customers, or others.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights to request access to, correction of, or deletion of your personal information, and to withdraw consent for certain processing. You may contact us to make a privacy-related request.
9. Children's Privacy
Our website is not intended for children who are below the applicable age of consent. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. The revised policy will be posted on this page with an updated Effective Date.
11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Nagan Dairy
Address: GAME VILLAGE IED-II IMPHAL ELECTRICAL DIVISION-II (IED-2) LAM, Imphal, Manipur, India – 795004
Phone / WhatsApp: 8810379237
Email: panthoupalem665@gmail.com